Corrections

We get things wrong sometimes. When we do, we fix them quickly, we timestamp the fix, and we preserve the original wording in a visible changelog on the article so readers can see what was changed and when.

How to submit a correction

Send corrections to corrections@homehealthzone.com. The email is monitored by the correction desk, not by the authoring editor, so escalations cannot be quietly absorbed by the writer whose work is in question.

A useful correction request includes:

• The URL of the article in question.
• A direct quote of the sentence or table entry that is incorrect.
• What the correct information is.
• A source we can verify it against — a manufacturer spec sheet, a service manual, a regulatory filing, a peer-reviewed paper, a primary-source clinical guideline.

We will accept corrections without a cited source if the error is self-evident (a typo, a broken link, a misspelled model number), but for clinical or performance claims we need something we can check.

Typical response time

We target a response to every correction request within 48 hours. "Response" means one of:

• Confirmation that the correction is being made and a timeline for the update.
• An explanation of why we are not making the change — for example, because the source we cited differs from the one you cited, and our source is primary where yours is secondary. In that case we will also flag the disagreement in a footnote on the article if it is material.
• A request for additional information if the evidence is unclear.

What a correction looks like on the page

When we make a correction, the affected article gains (or updates) a changelog entry at the bottom of the page. Each entry includes:

• The date and time of the correction, in IST.
• The sentence or claim that was changed, quoted verbatim as it originally stood.
• The corrected wording.
• A short reason for the change (e.g. "manufacturer spec sheet updated", "reader flagged arithmetic error in the total-cost-of-ownership table", "retraction of a claim we could no longer support").

We do not silently edit articles. If a change is significant enough to affect a verdict, a score, or a ranking in a comparison, the changelog says so explicitly.

Severity levels

We distinguish three severity bands internally:

• Minor: typo, formatting, image caption, broken link. Fixed silently with a changelog line.
• Material: a factual error that changes a spec value, a price, a warranty term, or a clinical claim. Fixed with a visible correction notice at the top of the article for 30 days, plus the changelog entry.
• Verdict-affecting: a correction that changes a device's score or a comparison outcome. Fixed with a permanent correction notice at the top of the article, the score recalculated publicly, and a brief editorial note explaining what we got wrong and why.

Retractions

A retraction is reserved for the cases where an article's underlying premise is wrong — not just a claim inside it. Retracted articles remain online with a banner indicating retraction and a pointer to any superseding article. We do not delete retracted URLs, to preserve link integrity and the public record.

Questions about a correction

If you have submitted a correction and have not heard back within 48 hours, or you disagree with how a correction was handled, escalate to editor@homehealthzone.com.